I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 2 – 3 business days of processing and production time for your order to ship out from UpLift.

HOW LONG IS THE SHIPPING TIME?

• Average shipping time: 5 – 10 business days.

There are circumstances that are out of control (natural disasters, holidays, weather conditions, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be delays experienced by shipping carriers. For this reason, UpLift does not guarantee exact delivery times, as delivery issues are the responsibility of the shipping company.

CAN I CANCEL MY ORDER?

You are able to cancel your order with no penalty. You must cancel your order within 24 hours of creating it for the cancellation to be applied. If the item has already shipped, then cancellation is not possible. Please contact us immediately through the contact section on shop.ouraigua.ddnsfree.com regarding your cancellation request.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, please contact us immediately with the correct information. If the address issue is reported within 24 hours, we may be able to correct it before shipment.

MY ITEM ARRIVED DAMAGED

We ship every item with extra protective packaging. However, in rare cases, products may arrive damaged due to shipping handling.

If this happens to you, please contact us with:

• Your order number.
• A picture of the damaged product.

Once received, the UpLift team will gladly arrange a replacement free of charge.

I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?

If we still haven’t answered your question, please contact us through the contact page on shop.ouraigua.ddnsfree.com and we will do our best to reply as quickly as possible.